TrimJi Privacy Policy

TrimJi ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the TrimJi mobile application and related services.

1. Information We Collect

1.1 Information You Provide

• Full Name
• Email Address
• Mobile Number
• Profile Photo
• Address and Location Information
• Booking Details
• Feedback and Support Requests

1.2 Information Collected Automatically

• Device Information
• Operating System Version
• Device Identifiers
• Application Usage Information
• Crash Logs and Diagnostics

1.3 Location Information

With your permission, we may collect your location to help you find nearby salons, beauticians, and service providers.

1.4 Camera and Photos

With your permission, we may access your camera and photo gallery to upload profile pictures and service-related images.

1.5 Notifications

We may send notifications regarding bookings, appointment reminders, service updates, offers, and promotions.

2. How We Use Your Information

• To create and manage your account.
• To process salon bookings and appointments.
• To communicate booking confirmations and updates.
• To improve app functionality and user experience.
• To provide customer support.
• To detect fraud and ensure platform security.
• To comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information only in the following situations:

• With salon partners to fulfill bookings.
• With payment service providers.
• With analytics and technical service providers.
• When required by law or legal authorities.
• To protect our rights and prevent fraud.

4. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

6. Your Rights

You may have the right to:

• Access your personal data.
• Update or correct your information.
• Request deletion of your account.
• Withdraw consent where applicable.
• Request information about data processing.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Services

The application may contain links to third-party websites or services. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• TrimJi Salon Support Team
• Email: support@trimji.com
• Address: Lucknow, Uttar Pradesh, India